We are looking for a resourceful person that can solve audiovisual and networking technical issues for our customers and assist the developers with their test inquiries. The person will also have the responsibility to manage customer software licensing and maintain the test and demo systems.
Our product is an innovative software that manages video content over a multi-display video wall connected to a server. The market for our products is mainly for control room application.
- Technical degree in AV and/or computer networking related studies;
- French and English speaking is a must;
- Experience in customer service;
- Ease of communication with email, instant messaging, telephone, video calls.
- Communicate in a third language like Spanish or Portuguese;
- Basic programming skills;
- Cisco CCNA certification;
- Have experience with Matrox and Datapath products;
- Knowledge of streaming media and/or security video feed.